I was surprised, shocked and disgusted to learn that we in Kawe are not alone. You should have seen the dismay on my face when I read yesterday’s letter to the editor about TANESCO.
I am a mother with a three month’s old baby and I get so frustrated with TANESCO’s lack of responsibility and consideration – because that is what it is really. Lack of power everyday is difficult for me as a new mother and even more difficult for my baby – and not to mention expensive.
We get power cuts every single day at 19h45. I promise you, I now have TANESCO’s number on speed dial. Of course I have been calling like clock-work like any other angry customer. I had to ask why we gt power cuts everyday at the same time and was told that there is a machinery that switches itself off at that particular time everyday. I had to ask – if they knew there was that problem, then why couldn’t they have a technician standing by to switch it on, when it goes off. I was told that much as they also hate the situation, they can’t have technicians at every station as it will cost them alot since all their machineries are faulty.
Another time power was disconnected for over 24hours and we were adviced that they were replacing the old machineries with new ones. We were all ectastic, knowing the power blues days will be over. But nothing has changed and as matter of fact things have gotten even worst! When you report about power failure, they send a technician after atleast a good six hours, claiming tht they only have one car for all stations – can you believe that? What is going on TANESCO?
TANESCO should start facing liability as a service provider for all distraction and damaging of our electrical equipments with their constant switching on and off of power. We are paying customers - TANESCO hould remember that they are not doing us a favour – as that’s how we are now being treated.
If they have started power rationazition they should please advice us – as this is getting too much! We deserve to know what is going on!!!

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